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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sam Sam

March 10, 2023

5  out of  5 rating by Sam Sam
"Katie was helpful and professional in assisting to determine the ideal policy for me. Thanks for reaching back quickly!"

Beatrice Brown

March 1, 2023

5  out of  5 rating by Beatrice Brown
"Katie was 😍😍 Amazing! She understood the assignment!!! She saw I needed help and reached out. I was at work and she respected that and said she'd call me back. Not only did she call me back, she was exactly on time. She was patient and very knowledgeable. She made me feel comfortable agreeing to the policies that she suggested. I'm extremely pleased. The easiest 20 minutes of my day."

Jesse Helms

February 23, 2023

5  out of  5 rating by Jesse Helms
"Katie took my info, gave me a quote and saved me big time. All by text and it was super easy!"

Tia Parker

February 16, 2023

5  out of  5 rating by Tia Parker
"Ashley was very patient with all my questions. Very pleasant to speak within"

Lamont Mason

February 2, 2023

5  out of  5 rating by Lamont Mason
"Very polite and informative"

Sara Goodall

December 12, 2022

5  out of  5 rating by Sara Goodall
"Great customer service and more than easy to converse with! Appreciate your patience and service!"

Earl Holland

December 12, 2022

5  out of  5 rating by Earl Holland
"She was very sweet, polite, and had a great relatable conversation. She jumped right into figuring out my rate and also worked through some phone connection issues. If she doesn't get a massive pay raise what ever else your spending the money on is a waste. I hope that every employee you have is just as good as her."

R Banks

December 3, 2022

5  out of  5 rating by R Banks
"Ashley is a great person knowledgeable she a very good agent"

Kiki Watkins

December 1, 2022

5  out of  5 rating by Kiki Watkins
"Ashley is really responsive and helpful. She is so knowledgeable and quick to set things up and supply information."

Maxwell Henrie

November 11, 2022

5  out of  5 rating by Maxwell Henrie
"Katie was super helpful and quick getting me set up with a good policy"

Cory Tignor

November 11, 2022

5  out of  5 rating by Cory Tignor
"Great experience. Ashley Williams was fantastic so easy to talk too and very knowledgeable in her field. A+"

Diana Courtney

November 4, 2022

5  out of  5 rating by Diana Courtney
"Ashley was a delight to work with! She was low pressure and a great communicator. She worked around my schedule and let me complete the transaction when it worked best for me. She explained the different discounts and advantages to bundling my coverages, and provided me with the confidence that she was looking out for my best interest and not just the company’s. Would absolutely recommend this rockstar to anyone looking to find great insurance coverage at competitive rates with excellent customer service. Thanks Ashley!"

Ginger Fever

November 1, 2022

5  out of  5 rating by Ginger Fever
"Katie was a huge help and very quick to assist me thank you so much Katie"

Chelsea Mayhew

October 31, 2022

5  out of  5 rating by Chelsea Mayhew
"They were so awesome! Highly recommend"

Mic y

October 28, 2022

5  out of  5 rating by Mic y
"Ashley was very helpful, she broke the plans down to help me really understand my policy purchase, I decided to bundle and save a lot of money."

Shelly Heiden

October 25, 2022

5  out of  5 rating by Shelly Heiden
"Ashley was great and super knowledgeable as well as very helpful and efficient."

Harold Pressley

October 21, 2022

5  out of  5 rating by Harold Pressley
"Ashley is amazing. She is very relatable and gives it to you straight. Saved me a ton of money by laying out my coverage and helped me understand my policy much better. Looking forward to using her going forward. She’s the GOAT"

Rhonda Kelley

October 15, 2022

5  out of  5 rating by Rhonda Kelley
"Katie was super nice and helpful. She answered all of my questions and was not overly demanding. I didn’t feel rushed or pushed to change my insurance to State Farm. Katie explained everything and was very pleasant to talk to. I will recommend her to all my friends and family!"

Wayne Stclair

October 14, 2022

5  out of  5 rating by Wayne Stclair
"Ashley was a Great rep for State farm. I was in a pinch with other insurance company going up on cost and I never had any claims in two years and the increased twice since I've been a member. Ashley heard my story and the process was quick and easy to switch coverage.The savings were over 650.00 per year."

Angela Isaac

October 11, 2022

5  out of  5 rating by Angela Isaac
"I received a quote from State Farms today. I spoke with Ms. Katie a very nice lady she helped me with my policy made it easy for me to decide what I needed. Thanks Katie"

Matt Sherrard

September 18, 2022

5  out of  5 rating by Matt Sherrard
"Very Good Service!!!"

Brian Flynn

September 16, 2022

5  out of  5 rating by Brian Flynn
"State Farm, especially the Ashland Va location has been great am extremely personable. The entire team has made transitioning from Geico over to State Farm so quick and easy."

Vincent Qiao

August 17, 2022

5  out of  5 rating by Vincent Qiao
"My call was picked up very fast. And the agent is very nice and professional. Most of all, the rates is only half of Geico with same policy"

Shannon Callahan

August 4, 2022

5  out of  5 rating by Shannon Callahan
"Amber helped me figure out my insurance needs with auto as well as home insurance. Her calls were prompt and she guided me to make the best coverage needs based on my situation by comparing both insurances. She was pleasant to speak to over the phone with and ended up saving me a significant amount on insurance. I would recommend you at least contact her and see if she can do the same for you. -Shannon C"

Saivon Whiting

June 29, 2022

5  out of  5 rating by Saivon Whiting
"Was helped a lot by amber she made my first time insurance experience quick and easy and helped me with all the questions I had! Thanks again for all your help!"